POST

Webhook Event: message.ack

Delivery Receipt

JSON payload schema dispatched when outbound message delivery receipts update on WhatsApp (Sent to Server, Delivered to Recipient Phone, or Read / Blue Checkmark).

Checkmark Tracking

Use this event to synchronize delivery statuses in your CRM or database. Status codes correspond to WhatsApp protocol checkmarks (1 = Sent, 2 = Delivered / Double Grey Tick, 3 = Read / Double Blue Tick, 4 = Audio Played).

HTTP Endpoint

POSThttps://api-wa.hidessh.com/your-configured-webhook-url

Authentication

This endpoint requires Bearer authentication via your secret API Key.
Header KeyValueRequired
Content-Typeapplication/jsonRequired
X-Wahide-Secretwhsec_live_...Required
User-AgentWahide-WhatsApp-Webhook-Engine/2.0Required

Request Parameters

The request body must be formatted as JSON with the following parameters:

ParameterTypeRequiredDescription
event
stringRequired

Event identifier. Value is always 'message.ack'.

example: message.ack
device_id
stringRequired

Unique WhatsApp device slot ID that reported the delivery receipt.

example: 01JPLAN0000000000000000001
timestamp
integerRequired

Unix epoch timestamp in seconds when the receipt was processed.

example: 1725845015
data
objectRequired

Container object holding delivery acknowledgment metadata.

data.message_id
stringRequired

Unique WhatsApp message ID corresponding to the sent message.

example: 3EB0A1B2C3D4E5F6
data.chat_jid
stringRequired

WhatsApp Jabber ID of the destination chat.

example: 6281234567890@s.whatsapp.net
data.recipient
stringRequired

Normalized phone number of the recipient in E.164 format.

example: 6281234567890
data.status
stringRequired

Human-readable delivery receipt status: 'sent', 'delivered', 'read', or 'played'.

example: read
data.status_code
integerRequired

Numeric receipt code: 1 (Sent to Server), 2 (Delivered / Double Grey Tick), 3 (Read / Double Blue Tick), 4 (Audio Played).

example: 3
data.timestamp
integerRequired

Unix timestamp when the receipt state was triggered on recipient device.

example: 1725845014

Code Examples

request.sh
curl -X POST https://api.your-business.com/webhook \
  -H "Content-Type: application/json" \
  -H "X-Wahide-Secret: whsec_live_9f8e7d6c5b4a3210fedcba9876543210" \
  -d '{
    "event": "message.ack",
    "device_id": "01JPLAN0000000000000000001",
    "timestamp": 1725845015,
    "data": {
      "message_id": "3EB0A1B2C3D4E5F6",
      "chat_jid": "6281234567890@s.whatsapp.net",
      "recipient": "6281234567890",
      "status": "read",
      "status_code": 3,
      "timestamp": 1725845014
    }
  }'

Response Formats

Acknowledgment response confirming receipt of the delivery status update.

application/json • 200 OK
{\n  "status": "success",\n  "acknowledged": true\n}

Response Attributes Breakdown

AttributeTypeDescription
statusstringStatus acknowledgment.